A cookie is a text file that we save on your computer when you visit our website. Cookies are used by almost all websites to improve the user experience for the visitor or to give the visitor access to various features. Information in a cookie can also be used to track the user activity on a website that uses the same cookie.
The cookies on our websites are used to identify the visitor’s current language and the last visited language. These cookies do not include information that identifies who you are.
If you leave a question to Dr. Drain or use any other form on our site, your name and email address will be saved so we can get in touch with you. Your information won’t be shared to third-parties unless specifically mentioned. You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
Do I have to allow cookies?
If you want to visit our website but don’t want any cookies to be stored on your computer when closing the website, you can visit our website in private or non-tracking mode. Look for “Incognito mode” (Chrome), “Private window” (Firefox/Safari) or “InPrivate window” (Edge) in your browser and activate it. Any cookies from that session will not be stored after closing your browser.